The 911 caller said the person was “probably a juvenile” and the gun was “probably fake. Conversation. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution's components that support 911 centers in handling. Improve multi-agency collaboration. Allow them to listen to their own calls and self-evaluate Phase the program in over a period of time, soliciting feedback and making adjustments along the way Tip 1(ConOps) document is being finalized to aid in the design of the N-DEx system and to ensure that stakeholders understand and share the N-DEx vision. At Saraval Industries, we not only supply new or used dispatch console furniture – we’ll design the set up to offer a complete, end-to-end solution for your needs. Vector design template with red and blue colours. Jurisdictions must also include input from PSAP personnel. When your job is mission critical, you need 911 PPT dispatch equipment that you trust to be reliable for daily use and abuse, comfortable for all-day wear with high audio quality for perfect conversations. 911 Dispatch Vinyl Decal Sticker - Messy Bun Stickers - Dispatch Sticker - 911 Stickers - Back The Yellow Decal - Dispatchers Decal. Tips for Organizing Your Dispatching Process. They share information about their situation with a call taker and a dispatcher relays the information to a first responder (e. The dispatch center operates 24 hours with some working 12-hour shifts. 0:00. police dispatcher. Will be NIMS 100, 200, 700, and 800. They know that the first step along the path to a functional facility must be a feasibility study, which allows the con-sultant to review all equipment and 36 9-1-1 Magazine I May 2007 Consultant’s Role IN DISPATCH CENTER DESIGN BY DOMINIC C. Deafness Center (WA) Marc Berryman, ENP – Next Generation Integration Chair Digital Data Technologies, Inc. Jan. This dispatch script is a comprehensive and feature-rich solution for managing emergency services on your server. 9-1-1 Dispatch Furniture Trends In just a matter of weeks, the COVID-19 pandemic completely changed our society's way of life. (607) 535-7731. Registering all material and equipment received, verifying condition of items shipped, report and document damaged shipments. m. This works well in the dark centers. The recent COVID-19 outbreak has completely changed the way we live our lives, from going to the grocery store, playing sports, seeing friends, and even the way we work!. com online since 1997 with 40 years of office furniture experience. There’s. We at the Torrance County 911 Center, are committed to providing quality customer service by showing respect and compassion to all we serve. by David Showers. You can text 911. When disaster strikes New York City, or any other. The status indicator lights used in 911 dispatch centers and other high-volume call centers are like the checkstand lights on steroids. Early this year, veteran 911 dispatcher. All of Russ Bassett’s control consoles come with a 10-year warranty on all parts and materials. On an average year, dispatchers. 103. Determine the Objective of the Facility. 79 Poly EncorePro HW510 Headset | Poly 89433-01 or HP 783Q1AA#ABA. Establishing system for 911 video calling poses design challenges. e. The Nation’s 911 System 9-1-1 service is a vital part of our nation's emergency response and disaster preparedness system. Public Safety Answering Point. Efficient. Louis County has 14 working stations that support 180 user agencies – police, fire and EMS. Architects Design Group, in association with a local architecture firm, designed the new home of South Sound 911’s consolidated public safety communications center. Workers are taking overtime hours, sometimes working 12-hour shifts. This is the "answer” button for all of the incoming phone lines coming into your center. ECC. Select an architect 16. in this study demonstrate that an emergency nurse triage service such as the ECNS may allow us to rethink the role of 911 dispatch centers more inclusively,. The desk workstation furniture has a spacious desktop for two users. l. Rather, contact your local public safety answering point (PSAP) or call center through its non-emergency, 10-digit phone number. Crawford County: 989-348-6341. ft. Pixel perfect dispatcher icon for web design, apps, software, printing usage. Unlike many 24/7 operations, the workload in communication centers is not evenly distributed. Part 3: Guidelines for the Operational Intergration of Technology and ToolsDispatch Center Layout – The size and shape of the room make a big difference. ”. NIMS Emergency Operations Center How-to Quick Reference Guide 2 What is an Emergency Operations Center? An EOC is a central command and control system responsible for carrying out the principles of emergency preparedness and emergency management, or disaster management at a strategic levelA group of former emergency dispatchers suing Lehigh County, Pa. (606) 663-4102 - Fax. ”. Their activities influence when police officers are sent to the scene and what those. The center spends about $2,800 per month on its Amazon Connect subscription, which Jim Lake, the center’s. A UCC also reduces the number of dispatcher consoles from 18 to 12, which will reduce future equipment upgrade and maintenance costs. We have been helping 911 operators in NYC and other major cities around the world for over 25 years. In Ohio alone, there are upwards of 30 vacancies in the dispatcher center per county. staff in an emergency operations center serve as a central dispatch center function to coordinate and facilitate operations of all agencies involved in the pre‐hospital phase of emergency care. Here are a few take-away facts about Employee recognition: 50% of employees believe increased recognition would reduce voluntary turnover. UFC 4-141-04 Emergency Operations Center Planning and Design, with Change 1 . Develop a service department plan – that includes involvement from your dispatcher. The cornerstone of assessing your communications center is the use of evidence-based. Some weeks during her training, as a dispatcher with the Boulder County Communications Center, she works 6 a. The proposal includes programs specifically targeted toward emergency dispatch centers like the one in Montgomery County. E-Comm 911 is a 911 service and 911 dispatcher in Metro Vancouver and British Columbia. San Joaquin County CA. • Reflecting changes in the design of equipment, network interfaces, or services described herein. Seat height: 18" - 21". As part of CommandCentral’s software suite, Spillman Flex delivers more than 60 off-the-shelf modules for a fully synced mission-critical dispatching solution. systems that have been implemented at the dispatcher centers, which would incur both tangible costs of new systems and. 911 Direct is your direct source - from design to. The Design and Costing of 911 Systems . Figure 4. Hennepin County MN Regional 911 Dispatch Center. your center’s training program to ensure it equips PSTs with the knowledge and skills to perform the duties and tasks necessary for the job. Search from 114 911 Dispatcher stock. In 2007, the Loveland Emergency Communications Center became just one of 82 dispatch centers in the world to receive accreditation in Emergency Medical Dispatching. Architects Design Group (ADG) is a nationally recognized, award-winning firm specializing in the design of Public Safety, Police, Fire, Emer-gency Operations and 911 Center, Criminal Justice,. Recommended: Pilot Car Business Plan [Sample Template] Going by the report from the research and feasibility studies, we will need about $300,000 to set up a medium scale but standard truck dispatcher center in the United States of America. The Xybix AXYS system allows you to control your desk height, lighting brightness/color, and even temperature from your computer, phone, or tablet. 911 dispatchers benefit from a waterfall comfort edge, sit-to. In 2007, the Loveland Emergency Communications Center became just one of 82 dispatch centers in the world to receive accreditation in Emergency Medical Dispatching. Together, we’ll evaluate the options and help you make decisions about communications and technology that are cost-effective, reliable and sustainable. Figure 1: Conceptual Site Plan (click to enlarge) Figure 2: Proposed view of the facility from the street. We provide the advance technology solutions in CPE equipment, CAD, Mapping, AVL,. Better: 125 square feet*. Box 506. Change / Revision Date: 09-01-2008. Communications Center Operations Analysis and Recommendations Public Safety Communications System Assessment and Design Report 9 Blue Wing Services While leaving Binghamton on its own channel, dispatcher efficiency would be greatly increased by combining the fire/EMS frequencies into two simulcast channels. Portland, OR, WA September 8, 2023 Porsche Carrera S showing the 911 logo on the shift boot. We will even provide a free consultation to determine your facility’s needs before the design process begins. provides RF radio system design and integration solutions to public safety, municipal and commercial organizations in North Carolina and Tennessee. We take 911 calls for police, fire and ambulance services and dispatch for 36 police and. This new public safety building co-locates a fire station, an EOC, and a Fire Alarm Center (911) in a resilient work of urban infrastructure. Once these goals are met, the Foundation may provide supplemental funding for other First Responder equipment,. By continuing to focus on developing and improving. And designing public safety dispatch consoles is more complicated than you. S. The City of Reno Public Safety Dispatch department is a regional 9-1-1 emergency response center that provides service to the citizens of Reno and the surrounding areas within Washoe County. KSBA. SKU 772322-gl. Always give as much information as possible to the emergency dispatcher including your location, nearby landmarks, the direction of travel (if on the road), street name and city name. “I’ve never seen it escalate like that,” said Ron Davis, a 22-year veteran. 141 Language barriers between the caller and the dispatcher are the focus of another emerging area of work. On Saved. CLARKSVILLE, TN ( CLARKSVILLE NOW) – The consolidation of Clarksville’s and Montgomery County’s E-911 dispatch centers, which has been in the works since at least 2018, has fallen through. Unlike your new car purchase, the investment you make in your 911 dispatch center will see you through 10-15 years of productive, comfortable use. All of a sudden, space and hygiene became important considerations. For the highest level of service, quality and commitment, choose 911 Direct. or flame-resistant Nomex® and leather design (conforms to Military Specification MIL-DTL-81188C). Recurring pain due to an uncomfortable chair or desk can lead to distractions, reduced productivity, and even absences from work. Seat pan width: 23". The new dispatch center will be located in the former Weaver Workshop in Tallmadge. Tangible factors like electrical and ventilation have to be considered when planning your 911 call center layout. In the windowless Nashua, New Hampshire bunker that houses Boston Center—the FAA facility that guides aircraft crisscrossing the skies above New England and much of New York—Peter Zalewski, a. Showing 1–15 of 66 results. 9-1-1 Dispatch Center. Emergency Management / 911 Communications Facilities. edu or new phone: 248. , a North Carolina corporation, and was established in April of 1992. By Ivy Gilbert. It will take about a year, but the work to consolidate the two 911 dispatch centers in Union. Efficient. Press 1 for marshals, two for animal protection and parking, three for the. Viewers are brought inside Chagrin Valley Dispatch, an Ohio emergency dispatch center that services areas of Cleveland and other nearby cities. Where this happens – and it does happen for those who have not benefited from this design – the dispatcher serves as a scribe and a second set. , 911 dispatch center will switch to a modern computer-aided dispatch and records management system this. They share information about their situation with a call taker and a dispatcher relays the information to a first responder (e. Text-to-911. 03 Phone System Special Features 5. Estimated Construction Start: Spring 2023. ”. South Sound 911 Communications employees are highly trained professionals who collectively work to support the answering of over a million calls and over 3,800 texts-to-911 each year and the dispatching of officers from 19 law enforcement agencies and firefighters from 17 fire agencies, 24 hours a day, seven days a week. The call taker will also confirm for which municipality. 02 Telephone Procedures 5. 05 Back-Up Systems 5. Name: Security Room Desk. The new 911 Dispatch Center is expected to be completed in December 2024; with services operating from the building starting in early 2025. The Edge. 3 perception of the circumstances. Emergency communication centers are an integral part of every community. VIEW MAP. Broome County NY. , fire, police, and ambulance). <iframe src="height="0" width="0" style="display:none;visibility. 1) Need Recognition. 112. They received $120,000 from the state to. Although originally created in 1996, it is still the basis for all commercial and industry EMD training programs. Below are some examples of typical workstations and typical configuration layouts that show square footage data: All support areas should be measured as well, such as kitchenettes, file rooms, locker. J~ Yung T. And best of all, when you go home at the end of the day, you are less tired and ready to approach your life and family in a more relaxed and attentive manner. This ergonomic 911 dispatch furniture is built with strong monitor mounting track mount to hold the weight of heavy large-sized flatscreen displays. The Evans team can help you design your dispatch center to give you the most optimal dispatch center layout. 911 dispatch centers, command centers, network operations, transportation and more. Phone home free 1-877. Part 2: Guidelines for Establishing and Expanding a PST Training Program. He sat at an empty table, paused for a few seconds, stood up, shouted, and began firing a weapon. Our command consoles, furniture, audio/video, and communications are guaranteed. Emergency phone calls. 1. Progress continues on various aspects of a plan to consolidate 911 dispatching and emergency operations in a new $40 million facility at Lake County's campus in Libertyville. Practical. J~ Yung T. It also offers guidance for emergency communications centers (ECCs) of all sizes on opportunities for employee growth. Download Free Template. 911 operations centers need a console they can rely on, covering every safety measure and protocol. Calhoun County: 517-293-3911, or text 911. Surface edges are available in different models such as urethane, T-Molding, and. Custom 911 dispatch, Law Enforcement Shirt, 911 Operator Gift, first responder tee (629) Sale Price. This is a good place to start for reducing the overall noise of the room. Indirect lighting is anambient lighting system to satisfy VDT design criteria, usually mounted between and 18 and 24 inches below the ceiling and shining upward. A 911 CAD system, or Computer Aided Dispatch system like CAD NG, automatically checks for priors, notices, BOLOS, premise records, response plan information, and more, all of which displays in the system’s incident window. to 6 p. We Design Innovative Work Environments. This operational standard places an emphasis on the need to effectively manage situations with critical decision-making responsibilities. The acquisition of dispatch consoles often involves multiple stakeholders coordinating the project. After evaluating several vendors, the City of Montgomery selected CineMassive to provide the 911 Call Center’s new video wall system. CSX Dispatch Center Part 1. November 26, 2022 at 12:00 a. For six weeks, more than 200 dispatchers were asked to. HESIS HAZARD EVALUATION SYSTEM. 232. However, the data center can accommodate in-house servers and many other IT equipment for years if done properly. The system design incorporates a digital microwave (6 & 10 GHz) infrastructure, which links the three sub-systems and the intra-county system sites together. P. 1:31. Rendering of Anoka County’s 911 center. The next strategy is to find a design team that knows public safety and dispatch. You must define the private office sizes, which can range anywhere from 150 square feet (a 10’ x 15’ office) to 225. This is the same lighting that a dark theater uses on the edges of the screen to ease the contrast between the darkness in the room and the light of the screen. The questions they ask are to provide you with. Browse 3,982 911 dispatch photos and images available, or start a new search to explore more photos and images. Our team was challenged with designing electrical and mechanical systems that would replace existing high-energy consumption systems. m. CALL US NOW: 303-683-5656. Pratt & Whitney. The framework of what will eventually be a massive $55. When your job is mission critical, you need 911 PPT dispatch equipment that you trust to be reliable for daily use and abuse, comfortable for all-day wear with high audio quality for perfect conversations. An issue for large emergency communication centers with thirty and fifty plus dispatchers working at the same time is the lack of communication among team members. The 911 dispatch facility is ready for anything humans or Mother Nature can throw at it — including 165-mph EF3-rated tornadoes. Even more so for organisations in. In addition there are many options available for raised flooring, which alleviates other safety concerns, as well, such as exposed power and cable wires. One of the first considerations includes the placement of the dispatch. 911 Pecos Valley Regional Communications Center Cut files, 911 Logo Svg,Pecos Valley 911 Logo Svg, 911 Pecos. PSAPs and 9-1-1 dispatch centers are no exception, with many them also having to adapt to the new reality. m. And both Briggs and Bazzle say the toll 911 dispatch takes on employees. A 2015 funding bill for 911 centers across the state set a June 2019. It will total approximately 35 hours a week with just 10 hour shifts. operations center to handle the influx of calls pertaining to the storm. Looking to update your 911 dispatch center or real-time crime center? Xybix is the industry leader for height-adjustable, ergonomic desks and consoles in the public safety sector. There are several factors contributing to the current 9-1-1 staffing crisis, including: High Turnover Rates: The high-stress nature of emergency dispatch work, coupled with the demanding hours and. There are 32 full time Fire Dispatchers and 5 part-time fire dispatchers that have been trained to efficiently deploy the proper resources to 911 calls for service. The increase in productivity and responsiveness. Learn more. 911 Direct | 165 followers on LinkedIn. Call volumes, which determine the workload, tend to vary by time of day or day of the week. January 21, 2022 · 6 min read. We publish daily about the latest design trends in specialized furniture, how you can apply ergonomics for a human centered workplace and offer exclusive insights into our design and manufacturing process. The first strategy is to detach your emotions from the initial layout or design you create. Unified Communications Center (UCC) which would receive all emergency calls and dispatch all emergency service agencies throughout the County. Helpline, hotline dispatchers. Canton Township said in a statement that an investigation by its Public Safety Department. All of Russ Bassett’s control consoles come with a 10-year warranty on all parts and materials. If you’re still not sure where to start, the Watson Consoles team can help. Contact Evans Safety Compliance for 911 Dispatch Centers These photos feature Xybix installs at 911 dispatch centers, real-time crime centers, police and fire stations, and emergency centers. 20531 Contract J-LEAA-010-8 SRI Project 7543 Task 4. Estimated Occupancy: Fall 2024. CAD: Computer-Aided Dispatch. The upgrades focus on creating the emergency services network, installing the servers that route the calls, and connecting the emergency communications centers. St. The project’s first report, Current Status of Computer-Aided Dispatch Interoperability, was released in July 2022 and summarized the current status of CAD and the challenges associated with establishing an interoperable 911 CAD data-sharing capability nationwide. With input from community members and local officials, any planning for new responder teams must include an examination of current 911 data and community needs assessments to determine how the new team can fill gaps in response options. The lower level, partially below grade, is the heart of the facility in that it houses. AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Some Shots from inside CSX never center. Receiving and dispatch operations that are adjacent, on the same side of a warehouse are known as ‘U’ shape designs. Wasted space is one small concern of fitting furniture in the room. For Emergencies Dial: 911. Last week, the county's elected Board of Commissioners. It. The Edge 911 Sit-Stand Consoles provide maximum operator control and comfort for demanding 7x24 hour operations. 911 Dispatch center lighting upgrade! A nearby town has its own little emergency services dispatch center; it's basically just a room in the police station. The police chiefs, currently operating municipal. Once most 911 calls travel over the. Design Group, out of Winter Park, FL. It is a unified regional 911 communications center in Tacoma, serving communities and first responders county-wide. Hillsdale County Central Dispatch, which required a unique layout to receive power from two floor boxes. Looking to update your 911 dispatch center or real-time crime center? Xybix is the industry leader for height-adjustable, ergonomic desks and consoles in the public safety sector. call center flat design emergency services icon - 911 dispatch stock illustrations. When selecting dispatch consoles, consider the impact of color, pattern, and scale on the overall room design. A joint Bozeman fire station and Gallatin County 911 dispatch center is being designed with an eye for the future. Working in dispatch means one has to be prepared for anything. Dispatchers must effectively communicate with distressed callers, gather and convey accurate information to first responders, and work as part of a team to solve complex problems. ” The call was quickly relayed to the police dispatcher, who sent the closest available unit to the scene. We provide the advance technology solutions in CPE equipment, CAD, Mapping, AVL,. This first real life activation of the city emergency operations center brought to light several flaws. the number of dispatchers needed at different times of the day on each day of the week. Dispatcher responsibilities include: Receiving emergency and non-emergency calls and record significant information; Addressing problems and requests by transmitting information or providing solutionsParticipatory Design. We specialize in command center furniture and network operations center (NOC) design. edu. For more information regarding . Mississauga, ON. Based on information provided from various flooring vendors, here are a few options that will help ensure a static-free dispatch center: Carpet Tile. 24/7 Intensive Use Seating & Furniture. American Flag 911 Dispatcher Design. Progress continues on various aspects of a plan to consolidate 911 dispatching and emergency operations in a new $40 million facility at Lake County's campus in Libertyville. All of a sudden, space and hygiene became important considerations. noticed or don't care. Police Department. When a caller dials 9-1-1, the E-Comm call taker asks, “do you need police, fire or ambulance?”. Promote reporting, transparency and accountability. We are safe, sure, sound, and secure. Decibels (dba) Whispering. Some dispatchers enjoy the visits so much, they bring in dog treats and store them in their personnel pedestals. Englewood CO. Public Safety. A Leader in Control Room Console / NOC Furniture Design. m. The National 911 Program’s quarterly newsletter. Louis, the city is moving closer to a plan to consolidate police, fire and EMS dispatch in one place. The 10,000-square-foot building, on a long-vacant site, will replace an older facility in the building. Our team members will work to get to know you and your customers so we can provide you with the best possible service. 911 dispatchers benefit from a waterfall comfort edge, sit-to-stand surface height adjustment, monitor array height, monitor focal depth adjustment, and centralized console controls. Upgraded 911 call centers prepare first responders for. Phone: (903) 798-3173. 65 to $2. Education. Vector illustration. Kalamazoo County: text 911 or call 269-488-8911 and select Option 1. 911 Direct Specializes In Custom Dispatch Consoles For Command and Control Centers. Simply put, change happens. RF T8RGNP – Emergency call 911 on the telephone, red old vintage telephone on black background and mirror desk, emergency call concept. 9-1-1 Dispatching - A Best Practices Review. Designing within a simple, four-cornered room is pretty straightforward. The following chart gives you an idea of decibels. Senior Dispatcher/Shipper/Receiver. When developing a plan to transfer operations:1May include entities such as Emergency Operations Centers, Fusion Centers, Federal agencies or Transportation agencies. We at the Torrance County 911 Center, are committed to providing quality customer service by showing respect and compassion to all we serve. It will take about a year, but the work to consolidate the two 911 dispatch centers in Union. Saraval Industries can also design floor plans that enable the dual use of EOC space during non-emergency situations, while still allowing its footprint to relate to emergency management and communications. Lori Wolfe/The Herald-Dispatch Construction continues Friday, Nov. 45th Ave. 911 Direct | 236 pengikut di LinkedIn. The cost of the new 911 Dispatch Center is $5. The analysis is the product of symposia with both PSAP stakeholders and with. The side panel color is 100%. Our team is committed to creating spaces that protect occupants and promote wellbeing. Sheriff’s Office non-emergency phone line (administrative line) (607) 535-8222. S. is the trading name for HCC of Banner Elk, Inc. Emergency Communications Centers (ECCs), also known as Public Safety Answering Points (PSAPs) are essential in ensuring that these processes are delivered in a manner that resolves callers’ needs efficiently and effectively. The public employees who take the calls and dispatch the appropriate. See the first squad 10-hour shift schedule templates below: Copy these 2 templates for the other 2 squads to cover swing shift and night shift. cities to study a low-cost way of building camaraderie among 911 call operators. the quality of the design and construction remained strong and is perhaps even better. This daily dispatch log is used by service providers to ensure the timeliness of deliveries or services. Our emergency response solutions offer the latest technology at affordable prices. Albans City Manager Dominic Cloud said the company was. While every 911 call center operates differently, many operate 12-hour or 10-hour shift rotations. A center operating plan has been reviewed, updated, and approved prior to fire season and defines:. Dayharsh Prepared for: Bureau of Justice Statistics u. Planning Collaboratively on Initial Assessments. The goal of 'Whole Building' Design is to create a successful high-performance building by applying an integrated design and team approach to the project during the planning and. to bad most of the people working here haven't. Text to 911 launched. Communications Center Operations Analysis and Recommendations Public Safety Communications System Assessment and Design Report 9 Blue Wing Services While leaving Binghamton on its own channel, dispatcher efficiency would be greatly increased by combining the fire/EMS frequencies into two simulcast channels. The Behavioral Insights Team partnered with nine U. 6 In addition, an ethnographic study of 911 professionals documents the difficulties they experience in. High Country Communications operates from two physical locations. delivery truck icon pick up icon logo design vector. The Solution: 911 Consoles. 1-2023 Career Progression Within the Public Safety Emergency Communications Center. This document is an information source for the voluntary use of communication centers. Newaygo County: 231-689-5288. JUNE 2001 California Department of. Recurring pain due to an uncomfortable chair or desk can lead to distractions, reduced productivity, and even absences from work. APCO International and APCO standards please visit: ISBN: 978-1-943877-37-9 . The message will appear on the dispatcher’s computer monitor, and they can type responses to you. Jack-O'-Lantern Salad. Dayharsh Prepared for: Bureau of Justice Statistics u. The first 72 hours are critical for gathering evidence, interviewing potential witnesses, and establishing the scope of an investigation. Powered by. Previous Next. The Atlanta E911 Communications Center is a Support Services Division of the Atlanta Police Department. Here’s how to design a dispatch workspace for comfort and productivity. The Central Dispatch Center is also the Primary Answering Point (PSAP) for Texarkana 9-1-1 calls, which includes transferring. Projected needs through the year 2014. Browse 810 911 dispatch center photos and images available, or start a new search to explore more photos and images. COSTS: $1,500. 04 Canceling Response Calls1. We know how to design dependable structures equipped to handle unique. m. Support agile organizations and sustainable IT. 1. The Communications Division is staffed 24/7. By collecting key data, emergency response teams can cut down on response time and understand who in the community may be. Hamilton County Communications Center (HCCC) has multiple 911 dispatcher vacancies, also called. SQUARE FOOTAGE: 11,677. Introduction. When you have an account with Dispatch Center, you have a relationship with us. "The county is paying for it," Nelson said.